Service
Ready + Go
Turn-key safety and feeling of well-being.
The travel time is 36 hours. The destination is above the Arctic Circle. After arriving on the Norwegian Svalbard islands, our partners complete their task with skill and precision. They are servicing SHEV systems in a building belonging to the Norwegian government. Duration: 120 minutes. Working under these less-than-ideal conditions is part of our service commitment to you. Because, regardless of where the systems are located, D+H customers receive the highest quality.
This is why we have a close-knit network of the best-trained experts. In Germany alone, you can find one of our service and sales partners almost every 150 km. You receive complete support for: Scheduling, project planning, installation, commissioning and maintenance as well as for co-ordination with fire protection and agencies.

Project phases
From the basement to the roof
Service from us means you don't have to lift a finger
Having the best technology is no reason to skimp on service. Quite the contrary. Quality only counts when it is achieved in every part of the complete package. This is why solutions from D+H are always a combination of first-class products and dependable services. D+H employees and service partners are with you and support you with every step of the way right from the start. Personally, friendly and skilled. They always ensure that D+H systems make your life easier without any added stress.
Service
Installation
All D+H products are installed in compliance with applicable technical directives and regulations. Our service includes personal handover and professional instruction on-the-spot.Service contract
Take safety under contract
A D+H service contract offers many advantages.
As a building operator, you are responsible for the functional safety of the smoke extraction. A maintenance contract lets you show that you are meeting this obligation at all times. The D+H service contract naturally ensures regular, proper maintenance first and foremost. This gives you the security of having a SHEV system that will work reliably well into the future. But the D+H service contract also offers cost efficiency and transparency. It ensures that your expenditures for repair and safety always stay on budget and are easy to track.
Servicetools
Service made portable
A toolbox that packs a punch: Tools
for precision and reliability.
D+H continues to regularly improve all of its installation and maintenance operations so that they are always state-of-the-art in terms of technology, standards and regulations.
Our certified service partners have more than just comprehensive expertise. They also have a special tool. They are the only ones with access to the D+H "service toolbox". More than 100,000 customers have already gained an appreciation for the work of D+H thanks to this toolbox.